Purchase Issues

August 31 complete payment sent to beany Bux for

15 ref package.

Today is almost over Sept 17th...

No refs credited to my account.
Refrence Infomation.



I mailed to beanbux three times now requesting some info on howew long to wait and when they will be added. beanybux@gmail.com.

Made one contact to sales department.

never a reply on any e-mails.






PAYMENT DETAILS
-------------------------------

• Date: 8/31/2008 10:48:27 AM
  
• Reference Number:xxxxxxxxxxxx
  
• Amount Paid: $16.99 USD
  
• Merchant Name: Beanybux.com
  
• Merchant Email: beanybux@gmail.com
  
• Item Description: Beanybux.com 15 Referral Package : Beanybux.com Member ID
  - lambrs
  
• Quantity: 1
  

Help in matter please.

I have sent 2 emails with no response back.

I made a post about this but it was moved to an area I cannot respond in.

I purchased 2 referrals, 8/26/2008, that I never received.

A reply was made to my previous post about delays, that's fine and all but I would rather a refund instead of referrals at this point. I do not intend to use the site any further. I can provide any information needed concerning the request by pm ASAP.

It's now the 18th of the following month.

I rather not go thru the trouble of filing with AlertPay, can this be resolved?

Please bear some more time, as you have already been told there are delays at hand and we are trying best to keep up with the backlog. You will get your referrals sooner. There are hundreds or posts a emails which are just as important as yours and we reply them manually. This time you posted in the correct section and members need to understand if we spend more time in searching posts then it will be really difficult to address your issues.

Regarding Refund:
23) Refund Policy: Fees for upgrading your membership or purchasing intangible item(s) such as referrals and or Beanybux.com Advertising are non-refundable. Aside from this, we will work with you to solve any problems you may have.

I still urge you to be patient.

Hi Gang got the ref package today.......
THANK YOU BEANY BUX

You always come through....

I paid for replacing 25 inactive referrals on 02.09.2008. Still I cannot see that my referrals would have been changed. Can you say when I can expect my new referrals?

Param.

Payment Details
-----------------------------------


[MOD EDIT: SENSITIVE DATA]


My username in beanybux.com is param.

Dear Beanybux.com Member,

Due to public nature of our forum we would request you to kindly forward your issue to support at beanybux@gmail.com for addressing it in a better matter without disclosing any of your sensitive information.

Please mention the following details in the email:
1. Beanybux.com Username
2. Alertpay Email id used for the transaction
3. Transaction details

We do regret the inconvenience caused to you.


Regards,
Spiky.

it been more than a month i sned you money to replace ma 28 inactive referals but even after one month it is not done
may i know how much time is required to replace them

uk82 (Standard Member )